PRIVACY POLICY

Hydromax Plumbing — Privacy Policy 2501 S Kentucky Ave, Evansville, IN 47714 (812) 925-3930 | hydromaxservices.com Effective Date: June 1, 2026

1. Overview

Hydromax Plumbing is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information gathered through our website (hydromaxservices.com). By using our website, you agree to the practices described in this policy.

2. Information we collect

When you visit or interact with our website, we may collect the following:

Personal information: Your name, address, email address, and phone number provided when you contact us or request service through our website.

Usage data: Information about your internet connection, device, and how you access and use our website, including IP address, browser type, browser version, pages visited, time and date of visit, and time spent on pages.

Location data: If you grant permission, we may collect location data to provide and improve our services. You can enable or disable location services at any time through your device settings.

Cookies and tracking data: We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our website. See Section 5 for more details.

3. How we use your information

We use the information we collect to:

• Provide and maintain our services.
• Respond to your service requests and inquiries.
• Send appointment reminders, billing notifications, and service updates.
• Notify you about changes to our website or services.
• Provide customer support.
• Analyze and improve our website and services.
• Detect, prevent, and address technical issues.
• Send you relevant information about services similar to those you have inquired about, unless you have opted out.
• Comply with legal obligations and protect our rights.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS and text messaging

By providing your mobile phone number and opting in — either verbally or via our web contact form — you consent to receive SMS messages from Hydromax Plumbing related to your service requests, appointment reminders, billing notifications, and relevant communications.

• Opting out: Reply STOP to any message to unsubscribe at any time.
• Help: Reply HELP for assistance or contact us at (812) 925-3930.
• Message frequency: Varies based on your service interactions.
• Rates: Message and data rates may apply depending on your carrier and plan.

Mobile opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services through our trusted messaging platforms and telecommunications providers.

5. Cookies

We use the following types of cookies on our website:

Session cookies: Used to operate our website during your visit.

Preference cookies: Used to remember your preferences and settings.

Security cookies: Used for security purposes.

Advertising cookies: Used to serve relevant advertisements based on your interests.

Analytics cookies: Used to monitor and analyze website usage.

You may set your browser to refuse all or some cookies. Please note that disabling cookies may affect the functionality of certain parts of the website.

6. Third-party advertising & remarketing

We use third-party services to show advertisements and run remarketing campaigns. These include:

Google Analytics / Google Ads — analytics and remarketing (google.com/intl/en/policies/privacy). You may opt out at google.com/settings/ads or install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).

Facebook / Meta — remarketing and interest-based ads (facebook.com/privacy/explanation). You may opt out at facebook.com/help/568137493302217.

Twitter / X — interest-based ads (twitter.com/privacy). You may opt out at support.twitter.com/articles/20170405.

Pinterest — interest-based ads (about.pinterest.com/en/privacy-policy). You may opt out via your browser’s Do Not Track setting or Pinterest’s personalization settings.

7. Third-party links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for any loss or damage arising from your use of them. We encourage you to review the privacy policy of every site you visit.

8. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Usage data is generally retained for a shorter period unless needed for security or legal purposes.

9. Data security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Do Not Track

Our website does not currently respond to Do Not Track (DNT) signals. You can enable or disable DNT through your browser’s preferences or settings.

11. Children under 18

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.

12. Your rights

You have the right to:

• Access, update, or request deletion of your personal information.
• Request correction of inaccurate or incomplete information.
• Object to or request restriction of the processing of your personal information.
• Request a portable copy of your personal information.
• Withdraw consent at any time where we relied on consent to process your information.
• Opt out of analytics tracking via the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).

To exercise any of these rights, please contact us at (812) 925-3930 or visit hydromaxservices.com/contact.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the most recent revision. We will notify you of material changes via email or a prominent notice on our website. We encourage you to review this page periodically.